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System Upgrade

How to Prepare

Starting at 5:00 pm on Wednesday, July 31st, through 1:00 pm on Friday, August 2nd, Always on Duty Banking will receive further enhancements. We encourage all members to read the following instructions on HOW TO PREPARE for the System Upgrade, which will bring you more cutting-edge technology.

  • Have extra cash on hand.

  • Have alternative payment methods available.  Consider applying for a Police Federal Credit Union of Omaha Visa Platinum Rewards Credit Card.  

  • Schedule all Online Payments before or after the System Upgrade (7/31 to 8/2).

  • Data stored in BlueMoney Management will not transfer after the system upgrade. Before July 31st, please take a minute to gather any data that you will need to use this helpful tool after the upgrade is complete

Important Dates

System Upgrade Begins Wednesday, 7/31 starting at 5 pm


The following services will be unavailable:

  • CUFFS Online Banking

  • Mobile Banking

  • Online Bill Pay

  • Shared Branching

  • Debit Cards – working with reduced daily limits.

System Upgrade in Progress  Thursday, 8/1 all day &  Friday, 8/2 until 1 pm

We'll be closed, and the following services will be unavailable:

  • CUFFS Online Banking

  • Mobile Banking

  • Online Bill Pay

  • Shared Branching

  • Debit Cards – working with reduced daily limits.

System Upgrade COMPLETE   Friday, 8/2 after 1 pm

We'll reopen, and the following services will be back online and available:

  • CUFFS Online Banking

  • Mobile Banking

  • Online Bill Pay

  • Shared Branch Services 

  • Debit Cards – working with NO reduced daily limits.

  • How do I check my credit score for free?
    Your credit score is available inside CUFFS Online Banking as part of a comprehensive program offered by Police Federal Credit Union of Omaha to help you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score and can see the most up-to-date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how Police Federal Credit Union of Omaha can help save you money. The program also monitors your credit report daily and emails you if any major changes are detected, such as a new account opening, a change in address or employment, a delinquency report, or an injury. Credit monitoring helps you prevent identity theft and fraud.
  • Will I see a full credit report?
    The program provides you with all the information you would find on your credit file, including a list of open loans, accounts, and credit inquiries. You’ll also be able to see details on your payment history, credit utilization, and public records that show up on your account. Like the rest of the program, there will be no impact on your score.
  • Is there a fee?
    No. The program is entirely free, and no credit card information is required to register.
  • How often is my credit score updated?
    If you’re a regular CUFFS Online Banking user, your credit score will be updated every month and displayed on your CUFFS Online Banking screen. You can click "refresh score" as frequently as every day by navigating to the detailed site from within CUFFS Online Banking.
  • How does this program differ from other credit-scoring offerings?
    This program pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide you with a better picture of your credit health.
  • Why do credit scores differ?
    There are three major credit-reporting bureaus—Equifax, Experian, and Transunion—and two scoring models—FICO or VantageScore—that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is completely identical. No matter what credit bureau or credit scoring model is used, consumers do fall into specific credit ranges: Excellent 781–850, Good 661-780, Fair 601-660, Unfavorable 501-600, and Bad Below 500.
  • Will Police Federal Credit Union of Omaha use this program to make loan decisions?
    No, we use our own lending criteria for making loan decisions.
  • Will the program share my credit score with Police Federal Credit Union of Omaha?
    No, it is a free service that helps you understand your credit health, how to improve your score, and how you can save money on your loans with Police Federal Credit Union of Omaha.
  • If Police Federal Credit Union of Omaha doesn't use this program to make loan decisions, why do we offer it?
    This program can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home or car or paying for college—you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with Police Federal Credit Union of Omaha.
  • What if the information appears to be wrong or inaccurate?
    We make our best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information, but every user can “File a Dispute” by clicking on the “Dispute” link within their Credit Score Credit Report. However, The Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.
  • There is a section on the site that features both Police Federal Credit Union of Omaha product offers and financial education articles. Why am I seeing this?
    Based on your Credit Score information, you may receive Police Federal Credit Union of Omaha offers on products that may be of interest to you. In most cases, these offers may have lower interest rates than the products you already have. The educational articles are designed to provide helpful tips on how you can manage credit and debt wisely.
  • Will accessing this Credit Score/Report program ‘ping’ my credit and potentially lower my credit score?
    No. Using this program is a “soft inquiry,” which does not affect your credit score. Lenders use "hard inquiries" to make decisions about your creditworthiness when you apply for loans.
  • Does the program offer credit report monitoring as well?
    Yes. It will monitor and send email alerts when there’s been a change to your credit profile.
  • Can members use the Credit Score/Report program on mobile devices?
    Yes, it is available for both mobile and tablet devices and is integrated into our mobile application.
  • What if I have a bill scheduled to be paid within Online Bill Pay on 7/31, 8/1, or 8/2?
    Please reschedule those payments before or after the System Upgrade, which is scheduled to take place on [7/31, 8/1, and 8/2]. Online Bill Pay will be down during this period.
  • Will my Police Federal CU of Omaha Visa Credit Card work during the System Upgrade?
    Yes. If you do not have a Visa Platinum Rewards Credit Card, now would be a great time to apply for one.
  • Can I visit a Shared Branching location to conduct transactions during the System Upgrade?
    No. The following services will be down and unavailable from 5 pm on July 31st to 1 pm on August 2nd.
  • Will my Debit Card work during the system upgrade?
    Yes, your Debit Card will work, but with restricted limits. We encourage you to use your Police Federal CU of Omaha Visa Credit Card and have extra cash on hand from 7/31 to 8/2.