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3/30/20

For the safety of members and staff, we are temporarily suspending service in the Main and Sarpy lobbies effective immediately.  Please click the following link for a list of 24/7 Self-Service Options.  https://www.opfcu.net/24-7-self-service-account-access/


3/26/20

Dear Valued Member-Owner,

We are here for YOU! There is no question that we are in an unprecedented time, and we don’t know what the new normal may be, but together we will get through these difficult times.  I thank all members for their patience and understanding as we respond to the daily changes. I also thank all law enforcement, first responders, medical staff, and their families for their bravery and guidance during these uncertain times. I am very proud of the Police Federal Credit Union of Omaha staff! All employees have implemented all the recommended safety protocols, which have allowed us to keep the main branch lobby open. The loan team is still processing loans and is prepared to help members who have been impacted by the pandemic. The MSR team is answering questions and assisting members to set-up electronic services. I couldn’t ask for a better team. The following are some key points to remember:

A financial partner you can depend on.

We are here for you during these uncertain times, just as we have always been. If you’ve been impacted by the pandemic, please call or email us so we can work together to develop a recovery plan. We have many tools and resources available to assist you, so we recommend that you contact us as soon as you discover any potential financial difficulties.

Your money is safe and insured.

There are a lot of things to worry about these days, but the safety of your money at Police Federal Credit Union of Omaha isn’t one of them.  Your deposits are safe, and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000. There is no risk of keeping money in your account, but there are many risks to holding excess cash.

Several ways to access your money.

The Coronavirus has canceled, postponed, and slowed down much of American life, but the nation’s financial system operations are still strong. You can meet nearly all of your financial needs without leaving your home. We strongly encourage you to use all of our 24/7 self-service account access tools. Please call the credit union if you have questions or need assistance using any of these tools. If you need to visit the credit union, please check our website for updated information.

Please consider ways to support local small businesses that have been impacted. Take care of yourself, your loved ones, and your BLUE FAMILY, and do not hesitate to contact us for any assistance.

Sincerely,
Mary L. Johnson
CEO

3/19/20

As the COVID-19 pandemic continues to unfold, we’re having to make some quick decisions, not only to adhere to the most current safety protocols from the CDC and local government, but also to ensure the safety of our staff and members. We thank you for your patience during this time.

KEEPING YOU UPDATED

The last thing we want to do is inundate you with emails, so we highly encourage all members to check this “COVID-19 UPDATES” page whenever you would like to learn more about our response to the situation.

CLOSED ON SATURDAYS

Effective immediately, our branches will be temporarily closed on Saturdays through April 30th. We apologize for any inconvenience this causes, but we urge you to take advantage of the many electronic, online, and mobile services we offer (listed below).

SARPY BRANCH LOBBY CLOSED

Effective immediately, the lobby at our Sarpy Branch is closed, however we continue to offer service via the drive-up.

While we respect the uncertainties inherent in the Coronavirus outbreak, we believe we are well prepared to respond to the possible impact. If you have specific questions about our efforts to minimize the potential impact on our Blue Family, please contact us at 402-391-4040 or 1-877-329-2405.

 


3/18/20

CEO Mary Johnson, was interviewed by Ken Bator from Credit Union Business News to explain what PFCU of Omaha is doing to maintain “social distancing,” while continuing to serve members.


3/18/20

A letter from CEO, Mary Johnson, regarding PFCU of Omaha’s close monitoring of COVID-19 and steps they are taking to ensure members are well-served.